Quality Policy

At Nepgen, our commitment to quality is embedded in our organizational DNA. As a premier Contract Research Organization (CRO) based in Nepal, we pledge unwavering dedication to delivering excellence across every facet of our operations. Our quality policy is a testament to our core values of integrity, innovation, and client-centricity.

We prioritize regulatory compliance, ensuring that our clinical trials adhere to the highest standards both locally and internationally. Our focus on client satisfaction is not merely a goal but a guiding principle that shapes our approach. We are devoted to exceeding expectations through reliable, timely, and cost-effective solutions, fostering open communication and collaboration.

Our commitment extends to the meticulous management of research sites, emphasizing participant safety, protocol adherence, and operational efficiency. In regulatory affairs, we navigate complex landscapes with precision, striving for accuracy, transparency, and timeliness in all submissions.

Data integrity is sacrosanct in our operations. Our data management practices are characterized by accuracy, completeness, and confidentiality, supported by cutting-edge technology. In biostatistics, we ensure thorough and accurate analyses, employing advanced statistical methods to derive meaningful insights.

Recognizing the pivotal role of electronic case report form (eCRF) development, we foster innovation to create user-friendly tools that enhance data quality and streamline processes. Continuous improvement is ingrained in our culture, with regular assessments, audits, and feedback mechanisms driving enhancements across our services.

Our team is our strength, and we invest in their training and development to ensure they possess the knowledge and skills required to uphold our high-quality standards. Conducting business with the utmost ethical standards is non-negotiable for us, fostering trust with clients, partners, and communities.